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eConnect User Guide




    Notices:       eConnect Updates:


  • 2017-07-27: eConnect/Virtuous Migration.
    As July comes to a close, the Donor Relations team is busy entering gifts into Virtuous and working hard to catch up.

    We regret that we are still not able to provide access to all Users at this time. The Virtuous software company has had to do some new development work to handle the complexity of the migrated data. The main issues pertain to visibility of gifts and promises that are split among multiple people and/or are anonymous.

    Software updates are scheduled to go into production for August 1st. At that time, assuming quality requirements are met, we will start to rollout out login information to MOHSers and Appointees (and Coaches). Pending continued good results, we will start the process of full rollout to everyone else.

    Again, thank you for your patience and know that great effort is being applied to correcting the lack of donor & gift information you face during this transition.

    .bryan

  • 2017-06-28: eConnect/Virtuous Migration.
    The migration to Virtuous will occur during the month of July.

    Donor/Donation data entry will resume July 5 in Virtuous and as soon as possible after that, we will provide login and user instructions. We apologize for the interruption, but trust the end result will better serve our missionaries and donors.

    Access to eConnect will remain until the parallel information is available through Virtuous. However, the data on the Donations, Supporters, Faith Promises, and TntConnect tabs will no longer be updated starting July 1.



    More information to come...

  • 2017-06-07: eConnect/Virtuous Postponed until July.
    In agreement with Virtuous, we’ve come to the conclusion that it’s best to postpone the “Go-Live” until July.

    There were some lingering data migration issues that aren’t able to be resolved quickly enough. Additionally, addressing those issues over the past days (and weeks) has slowed progress on some of the other migration tasks.

    Sad to miss a goal, but believe we’ll be glad when we launch on more solid footing.

    eConnect will resume functioning as normal until the cut-over to Virtuous. June gifts are now being posted.

  • 2017-03-22: TntConnect 3.2.7 produces a "Variant or safe array is locked" error. Download the latest version for the fix.
  • 2017-03-22: Now that EMail is part of the TntConnect download, you will likely see some Contacts with bold/orange email addresses (in TntConnect). This signifies that the newly synced address is different from the address you already have in TntConnect. You can click the address and choose to accept or ignore the change. When you click accept, you will see the two addresses and be able to confirm or cancel the change. Note: your address may be more current than the one in the office. [This bold/orange behavior is also true for street addresses and phone numbers.]
  • 2017-02-27: TntConnect 3.2 was just released! See the link on the TntConnect Tab.
  • 2017-02-10: When synchronizing with TntConnect, the fix mentioned under "eConnect Updates" related to Anonymous donors/donations will cause problematic gifts previously downloaded to move from the named contact to the "Anonymous" contact, depending on the date-range you select to download and sync.
  • 2017-03-22: Changed: EMail has been added to the TntConnect download file (the primary email address SEND has on file).
  • 2017-03-22: Changed: The TntConnect download file extension has been updated to ".tntdatasync".
  • 2017-03-14: Fixed: "Printer Friendly" version of PayStub.
  • 2017-02-10: Fixed/Changed: Anonymous donors/donations bug fixed for TntConnect download.
  • 2017-02-10: Added: Secondary phone and email added to the Info box on the HOME tab.
  • 2017-02-08: Changed: Default date-range for TntConnect download set to 4 months.
  • 2017-02-06: Fixed: "Download Complete List to Excel" link on Supporters Tab.
  • 2017-01-09: Added: "Support Analysis" figures added to the Info box on the HOME tab for US.